Privacy Policy
Northamptonshire Drainage Experts is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
We may collect the following information when you use our services or contact us:
- Name and contact details (phone number, email address)
- Property address where services are required
- Details about your drainage issue
- Payment information (processed securely through our payment provider)
How We Use Your Information
We use your information to:
- Provide the drainage services you have requested
- Contact you about your enquiry or booking
- Send appointment reminders and updates
- Process payments for our services
- Improve our services and customer experience
Data Protection
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We do not sell, trade, or rent your personal information to third parties.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Phone: 07740 017417
Email: [email protected]
Address: 135-137 Wellingborough Road, Rushden, Northamptonshire, NN10 9TE
Last updated: December 2025